COZUMEL AIRPORT TRANSPORTATION FAQ's
Q: DO YOUR DRIVERS SPEAK ENGLISH?
A: Yes, all our drivers are fluent in both English and Spanish for your convenience.
Q: SHOULD I DO A SHARED OR PRIVATE TRANSFER?
A: It really depends on your budget and group size. For 1 to 2 people, a shared cozumel shuttle is very cost-effective, but may include a couple of stops at nearby hotels to drop off or pick up other guests or a short wait at the airport while other guests board the shuttle. A private cozumel airport transfer costs more for 1 or 2 people, but offers the fastest, most direct way to get your vacation started and back to the Cozumel Airport (CZM). For groups of 3 or more a private transfer is recommended.
Q: CAN I JUST SHOW UP AT THE AIRPORT AND HIRE YOUR TRANSFER THERE?
A: Advance reservations are necessary for our Cozumel airport transfers service. Inside the airport, many individuals may approach you claiming to provide transportation to your hotel, but most are timeshare sales agents. Avoid engaging with them unless you're interested in their sales pitch. We'll provide clear instructions to bypass this chaos and meet your waiting driver hassle-free.
Q: HOW WILL THE DRIVER KNOW WHERE AND WHEN TO PICK ME UP?
A:
Simply provide us with your flight arrival and departure details during booking. We'll ensure a prompt pickup from the Cozumel Airport upon your arrival and inform you of the designated time for your hotel pickup when you're departing.
Q: HOW WILL I FIND MY DRIVER? AND WHAT IF MY FLIGHT IS DELAYED?
A: After arriving to the Cozumel airport and passing through immigration, follow the exit path to its end. There, you’ll find a big room where representatives from various airport transfer companies will be waiting. Look for our representative holding a sign and wearing a company uniform. Complete details will be provided along with your voucher.
Q: I'M STAYING AT A PRIVATE HOME, CONDO OR VILLA. CAN I USE THIS SERVICE?
A:
Certainly, both our
Shuttle Service and
Private Airport Transfers options extend to a wide range of accommodations, including private homes, condos, villas, hotels, and vacation rentals. Simply specify your accommodation zone and provide the exact address with the apartment or house number during the booking process.
Q: DO YOU HAVE CHILD CAR SEATS?
A: Yes, we do, but they must be requested in advance. For Shared Transfers, children in car seats are charged the same per-person rate as they occupy a seat, while with Private Transfers, the seat only needs to fit within the vehicle's capacity. Infants under 2 years old, seated on a parent's lap, travel free of charge. Please feel free to reach out to us for further assistance.